Privacy Policy
1. Data Controller
The data controller responsible for the personal data collected through this website is:
DARALI INVERSIONES, S.L.
Tax ID / VAT No.: B67570408
Registered address: Passeig Havana 11-13, B2 3-3, 08030 Barcelona, Spain
Contact email: [email protected]
Telephone: +34 633 587 401
Website: https://vibuhomes.com
The commercial brand used for the provision of accommodation services is VIBUhomes.
For the purposes of this Privacy Policy, any reference to VIBUhomes shall be understood as referring to DARALI INVERSIONES, S.L., as the data controller.
2. Personal data we may process
VIBUhomes may process the personal data that users voluntarily provide through the website, forms, email, telephone, WhatsApp or the booking engine.
The data processed may include:
Full name.
Email address.
Telephone number.
Information relating to a booking or accommodation request.
Check-in and check-out dates.
Number of guests.
Preferences, observations or comments provided by the user.
Billing details, where necessary.
Technical browsing data, such as IP address, device type, browser or information obtained through cookies, where applicable.
Special category data will not be requested unless strictly necessary for a specific purpose and where an appropriate legal basis exists.
3. Purposes of processing
Personal data may be processed for the following purposes:
To manage information requests sent through the website, email, telephone, WhatsApp or contact forms.
To manage apartment bookings, availability requests, modifications, cancellations and communications related to the stay.
To manage requests related to temporary rentals, medium-term stays or commercial enquiries.
To respond to enquiries, incidents, complaints or communications from users.
To issue invoices, payment receipts or administrative documentation where applicable.
To comply with legal, tax, accounting, administrative, tourism or security obligations applicable to the accommodation activity.
To improve the user experience, analyse website performance and carry out statistical measurements, always in accordance with the applicable Cookies Policy.
To send commercial communications related to VIBUhomes services, only where the user has given prior consent or where another lawful basis allows it.
4. Legal basis for processing
VIBUhomes may process personal data on the following legal bases:
Performance of a contract or pre-contractual measures, in order to manage bookings, accommodation requests, availability enquiries or necessary communications prior to contracting.
User consent, when the user voluntarily submits a form, accepts non-essential cookies or requests to receive commercial communications.
Compliance with legal obligations, in order to meet tax, accounting, administrative, tourism, security or any other applicable legal requirements.
Legitimate interest, to respond to enquiries, prevent fraud, improve website security or manage communications related to services previously requested by the user.
5. Bookings through Kross Booking
Direct bookings for tourist apartments may be managed through the external booking engine Kross Booking.
When the user accesses the booking engine, their data may also be processed by that provider in accordance with its own terms, privacy policy and service configuration.
VIBUhomes may access the information necessary to manage the booking, confirm availability, process payments, communicate with the guest and properly provide the contracted service.
6. Disclosure of data to third parties
Personal data may be disclosed to third parties where necessary for the provision of the service or where there is a legal obligation to do so.
Among others, the following parties may have access to the data:
Technology and web hosting providers.
Booking engine provider.
Payment gateway providers.
Banks or payment platforms, where necessary to manage payments or refunds.
Tax, accounting or legal advisors.
Companies or professionals responsible for technical website maintenance.
Public administrations, courts, law enforcement agencies or competent authorities where there is a legal obligation.
Platforms or services necessary to manage communications, forms, analytics or website maintenance.
VIBUhomes will not sell users’ personal data to third parties.
7. International data transfers
As a general rule, VIBUhomes will seek to use providers located within the European Economic Area or providers that offer appropriate safeguards in accordance with applicable regulations.
Where any provider carries out international data transfers outside the European Economic Area, such transfers will be made in accordance with the safeguards provided by data protection regulations, such as adequacy decisions, standard contractual clauses or other legally valid mechanisms.
8. Data retention period
Personal data will be retained for the time necessary to fulfil the purpose for which it was collected.
In particular:
Enquiry data will be retained for the time necessary to respond to the request.
Booking data will be retained for the duration of the contractual relationship and during the legally required periods.
Billing data will be retained for the periods established by tax and accounting regulations.
Data processed on the basis of consent will be retained until the user withdraws such consent.
Data necessary to address legal liabilities may be retained for the applicable limitation periods.
9. Users’ rights
Users may exercise the following data protection rights:
Right of access.
Right to rectification.
Right to erasure.
Right to object.
Right to restriction of processing.
Right to data portability, where applicable.
Right to withdraw consent at any time.
To exercise these rights, users may send a request to:
[email protected]
The request must clearly indicate the right the user wishes to exercise and allow the applicant to be identified.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency if they believe that the processing of their data does not comply with applicable regulations.
10. Data security
VIBUhomes will apply reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
However, users should be aware that no electronic transmission or storage system is completely secure.
11. Minors’ data
VIBUhomes services are not specifically aimed at minors.
If a minor provides personal data through the website, VIBUhomes may delete such information if the necessary authorisation from their legal representatives has not been obtained.
12. Cookies and similar technologies
The website may use first-party and third-party cookies to enable its operation, improve the user experience, analyse traffic and, where applicable, display personalised content.
Users may find detailed information in the VIBUhomes Cookies Policy.
13. Changes to this Privacy Policy
VIBUhomes may modify this Privacy Policy to adapt it to legal, technical, organisational or business changes.
The version in force will be the one published on this website at any given time.
Last updated: 2026
